Get Started at ST

Once you have decided that  Speech Tactics is the place for you and/or your child, there are a few things you can expect to occur from the first introductory call. The #1 thing you can expect from us for sure is Excellent Customer Service! Now let’s get started…

1. Physician’s Order/Referral– A Physician’s order may be required before the initial evaluation is scheduled.

2. You will receive a call from our referral coordinator to gather preliminary information and schedule a date and time for the initial evaluation.

3. Intake forms will be sent to you to review and sign electronically.

4. You will receive a second phone call from your assigned therapist, prior to the initial evaluation, to conduct a 30-minute parent interview.

5. On the date of your scheduled evaluation please arrive at our clinic at least 10 minutes before your designated appointment time.

6. You will be asked to view a 10-minute new client orientation video or partake in our new-client orientation while your child is in the evaluation session.

7. You will complete a schedule availability form, which lets our scheduling coordinator know what your availability is for therapy sessions.

8. After the assessment results are analyzed,  the report is completed, and the therapy authorization is approved, you will then be invited back for a brief meeting to discuss the evaluation results and the treatment plan to start therapy.

9. Weekly therapy sessions begin at the frequency and duration indicated on the treatment plan.

10. Lastly, you realize how much you love Speech Tactics and you tell all of your friends and family about the wonderful experience you had!