Cynthia Ferrera is a bilingual Office Assistant at Speech Tactics. She believes that customer service is a top priority and that everyone should be treated with the respect they deserve. Prior to joining the Speech Tactics team, Cynthia gained over 8 years of experience in customer service, in both retail and corporate environments. In addition to her outstanding customer service skills, Cynthia also has extensive work experience as an administrative assistant, demonstrating high levels of organization skills, communication skills, and teamwork. Cynthia loves helping others because she feels there is nothing more special than seeing a smile on someone else’s face.
Cynthia is originally from New Jersey but was raised in Charlotte. Since moving to the Queen City, she fell in love with the ambiance and considers herself a Charlottean. She graduated from David W. Butler High School and is currently attending CPCC for her Associates in Science. Her end goal is to become a veterinarian. Cynthia owns three dogs who are her children.